Delivery FAQ's ...

 

Are your flowers delivered fresh?

Yes, as the local florist we only deal with fresh flower delivery. We receive fresh flower deliveries daily from our suppliers so we can, and do, guarantee that all flowers delivered will be fresh.

Urgent Delivery

If you require a very urgent delivery service please call 01582 720229 and we shall be more than happy to facilitate you.

Same Day Delivery

We offer a same day delivery service for all orders placed before 1:30PM
If you require this service please call us on 01582 720229  and we shall advise on availability and pricing.

Next Day Delivery

Flower delivery is available nationwide including the following areas;

Do you offer flower deliveries anywhere in the UK?

Yes, we do. Even though we are in Luton, we are an eFlorist distributor along with 1800 other local florists in the UK and Ireland. You can therefore be sure that we will hand deliver flowers anywhere in the UK, Ireland or the British Isles.

Do you have international flower delivery service too?

Absolutely! Through eFlorist, our flower shop has contact with local florists in more than 140 countries overseas. So again, you can be sure that we will hand deliver flowers to just about any country overseas. We also guarantee that all flowers hand delivered overseas will be fresh.

How do I order flowers online?

Ordering flowers online is actually easier than you might think. Click on the link How To Order for clear and detailed information on how to order flowers online.

I am trying to order flowers online and am not sure what to do.

Not a problem. Give us a call on 01582 720229 and we will help you place your order online, or we will take your order by phone – which ever is more convenient for you!

Do you take orders by phone?

Yes, we do. Just ring us on 01582 720229 and our friendly florist will gladly take your order.

I wish to send flowers anonymously. Can I do that?

You can certainly do that. We can include an anonymous message with your fresh flowers delivered. Be aware though you cannot place an order anonymously as we will, to process your order, need certain personal details for billing purposes.

How will I know if my online flower delivery order has been successful?

Once we receive your online flower delivery order, we will send you a reference number along with a confirmation email. If you have not received such an email within 24 hours of your order, please contact us

What happens if no one is home when the hand delivered flowers arrive?

If no one is home to receive the hand delivered flowers you ordered through our shop or web site, a calling card will be left with contact details for your recipient to arrange a redelivery or a collection.

Are you part of a wider florist organisation?

Yes, we are an eFlorist distributor, along with 1800 local nationwide florists in the UK and Ireland, and other local florists in more than 140 countries worldwide.

I don’t have a PayPal account, can I still place order flowers online?

Yes you can. PayPal will accept payments using your credit card without you needing an account with them. This is great if you want to order flowers just the once. Of course, we would like you to be a repeat customer!

What credit cards can I use with PayPal?

PayPal supports the following credit cards: Visa, MasterCard, AmericanExpress and Discover.

Is it safe to order online using PayPal?

It is indeed. We use PayPal to handle all our customer payments online as it is a professional online financial transaction service that is safe, secure and reliable.

Do you tips on how to care for flowers to make them last as long as possible?

Here is what we recommend:

1. cut the stem of each flower with a sharp knife, removing 2-3cms from the end,

2. cut on an angle to create a larger area to allow for maximum uptake of water by the flower,

3. remove any leaves that will be below the water line ,

4. place flowers in a clean vase/container to prevent bacteria infections,

5. add lukewarm water to the vase/container rather than cold water,

6. keep the water topped up every 2-3 days as flowers need a lot of water,

7. place the flowers away from direct sunlight and draughty areas.

We recommend the use of a sharp knife rather than scissors or secateurs for a cleaner cut